FAQ

Payment Methods

The following payment methods are currently available: Paypal, Credit Card, Zelle, Japanese Bank Transfer.

To pay by credit card, choose PayPal at checkout. A popup with the option to pay with a card will appear without needing a PayPal account.

Please contact me on Instagram to proceed with your payment for the following options: Zelle, Japanese Bank Transfer.

Refund/return policy

If there are any defects or missing items, please provide a full, unedited unboxing video.
Please contact me within 24 hours of receiving your package to be eligible for a refund.
Returns are not accepted. 

Combine Orders

Orders can be combined!
For orders placed via PayPal, the remaining shipping fee will be automatically refunded to you after I've processed your order!

Product Restocks

All products are limited in quantity. If a product sells out, it most likely won’t be restocked. But random restocks may happen!
Please note that restocks are always uncertain.

Estimated Delivery Time

In-stock items are typically shipped within 1 week after payment.

Preorder items require a longer processing time before shipment.

Once shipped, delivery generally takes 7-15 days, but may vary depending on your local customs and delivery service.

Store Preview

For every update, the preview will go live about an hour beforehand! You’ll be able to browse the items and add them to your cart in advance.

Shipping Method

I currently ship using K-Packet (Korea Post).
If your package weighs over 2kg, shipping fees will be calculated using standard EMS rates.

Sticker Storage

Sticker books and sticker sheets may start curling if not stored properly in a plastic bag, especially in humid weather.
I’ll begin packing them in reusable bags to help prevent this issue!
Please note that this is not considered a valid reason for a refund.

Store Updates

New product updates are usually on the weekend! All updates are posted on my Instagram: @ykmoongubang

Order Status & Tracking

Once shipped, you'll receive a tracking number via email, or you can check it under "My Account."

Track your order here.

General Info

  • .ᐟ No refunds/cancellation - Please be certain about your purchase before placing an order.
    .ᐟ You are responsible for all shipping fees, taxes, and customs duties.
    .ᐟ I am not responsible for any damages made during shipping.
    .ᐟ I am not responsible for any lost or missing packages.
    .ᐟ I am not accepting requests for packing videos!
    ᐟ There might be some glue residue on the side, but it does not affect the use of the sticker book and is not a reason for a refund.
  • .ᐟ Please make sure your shipping address is correct before placing an order. Packages sent to the wrong address cannot be refunded or resent. If you notice any issues, contact me on Instagram right away!

    .ᐟ Your order will be shipped within 7 days after payment. Please note that unexpected delays may happen. Once shipped, you'll receive a tracking number via email, or you can check it under "My Account."